Customer Ratings and Reviews and Questions and Answers Terms Of Use

Information about Customer Ratings and Comments

Reviews and comments about our products ("Reviews") may help you make a purchasing decision.

We publish positive and negative Reviews provided the Review complies with our Terms of Use below. The star rating provided indicates the average of all Reviews.

We value honest feedback. No incentive is provided for reviewers to only submit positive reviews.

The collection and publication of Reviews on this website is facilitated by our third party partner, Yotpo. Reviews from customers marked "Verified Customer" are from customers who were contacted by Yotpo after purchasing the product. Reviews marked "Verified Reviewer" are from customers whose email address has been verified. All other reviews have not been further verified by us.

Customer Ratings and Reviews and Questions and Answers Terms Of Use

These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Kathmandu (the "CRR Service").

By submitting any content to Kathmandu, you guarantee that:

You are the sole author and owner of the intellectual property rights in the content;
All "moral rights" that you may have in such content have been voluntarily waived by you;
All content that you post is accurate;
You are at least 18 years old;
Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity;
You have used or purchased the product/service you are reviewing and the content presented is setting out your first hand experience of using or purchasing the product.

You further agree that you may not submit any content:

That is known by you to be false, inaccurate or misleading;
That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
For which you were compensated or granted any consideration by any unapproved third party;
That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Kathmandu (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Yotpo), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Kathmandu a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Kathmandu's sole discretion. Personal information submitted will be used in accordance with the Privacy Statement. Kathmandu reserves the right to change, condense, withhold publication, remove or delete any content on Kathmandu's website that Kathmandu deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Kathmandu does not guarantee that you will have any recourse through Kathmandu to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Kathmandu reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Kathmandu, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Kathmandu, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

For technical reasons, subsequent editing of content is not possible. If you want to delete content again, please send us an email to [email protected].